实施促进患者参与的新急诊分诊策略的障碍与促进因素。

Acute respiratory and gastrointestinal infections account for a significant portion of visits to North American emergency departments (EDs). To manage growing patient volumes and wait times, a new ED triage strategy was introduced using rapid, near-patient diagnostic tests and a patient self-administered risk stratification tool. The aim of this article is to identify barriers and enabling conditions of the implementation of this new strategy, with a focus on its patient self-risk stratification tool. A qualitative study was conducted from March 2020 to November 2022 across two EDs in differen