AI启用对工作角色不确定性的影响

Purpose This study examines the employee-side implications of perceived organizational artificial intelligence (AI) adoption by focusing on role-related uncertainty. In this study, perceived organizational AI adoption refers to employees’ perceptions of the extent to which their organization has implemented and integrated AI technologies into its work processes. Drawing on role theory, it investigates whether perceived organizational AI adoption is associated with job stress through role ambiguity and whether change communication weakens this indirect association. Design/methodology/approach T