在加拿大急诊部门实施心理健康紧急服务单元中的领导力启示

Emergency departments are access points for people experiencing mental health and substance use crises, yet conventional emergency environments and workflows are often poorly aligned with psychiatric crisis care. Dedicated psychiatric emergency and crisis models are increasingly being implemented, including across Canadian hospitals. Drawing on the implementation of the Mental Health Emergency Services Unit at North York General Hospital and relevant literature, this article identifies five leadership lessons: treat environment as clinical infrastructure; bring mental health expertise to the f